Privacy Policy

Sambandh - GSB Matrimonial Platform ("we," "our," or "us") is dedicated to protecting the privacy of the GSB community. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including our horoscope features.

1. Information Collection

To provide a high-quality matchmaking experience, we collect the following:

Personal Identification

• Name, email address, phone number, gender
• Date/place/time of birth (for Kundli generation)

Verification Data

• Government-issued Aadhar Card for internal verification only

Profile Details

• Education, profession
• Height, dietary preferences, family background

Horoscope & Astrology

• Birth charts, Gothra, Nakshatra and Kuladevatha details
• Required for spiritual and astrological compatibility

Payment Information

• Currently the user is charged a one-time platform fee of ₹. 500/- during registration.

2. Use of Collected Information

Your data is processed to facilitate meaningful connections:

Matching & Compatibility

To run algorithms for GSB-specific matches and provide Horoscope Matching (Gunamilan) reports.

Profile Downloads

To manage the process of downloading verified profiles for offline consideration.

Verification

To maintain a community of genuine users by vetting identity documents.

Support

To provide personalized assistance and updates regarding your account.

3. Key Features & Data Handling

Horoscope Matching

Astrological data is used solely for compatibility calculations based on traditional Vedic texts. These results are advisory and do not guarantee marital success.

Profile Downloads

When a user downloads your profile, contact details shall not be shared with them.

4. Disclosure of Information

We do not sell your personal data. Sharing only occurs:

With Other Users

Limited profile information is visible to registered members.

Service Providers

With trusted partners (e.g., payment processors, SMS gateways) who assist in our operations. (None as of now!)

Legal Necessity

If required by law, subpoena, or to protect the safety of our users.

5. Data Security

We implement industry-standard security measures:

SSL Encryption

All data transmitted between your browser and our servers is encrypted.

Secure Storage

Sensitive documents (IDs) are stored in encrypted environments with restricted access.

Proactive Monitoring

We conduct regular audits to detect and prevent unauthorized access or fraudulent profiles.

6. User Responsibilities & Privacy Control

• Confidentiality: Do not share your credentials or OTPs with anyone.
• Respectful Conduct: Information obtained via Profile Downloads must remain confidential and must not be shared with third parties or social media.
• Account Maintenance: Users should deactivate their profiles once a match is found. Inactive profiles may be hidden after 90 days of no login activity.

7. Account Deletion

You may request the deletion of your account at any time through the dashboard.

Upon deletion, your profile becomes invisible to others, though some data may be retained for a limited period to comply with legal obligations or dispute resolutions.

8. Contact Us

For any questions regarding this Privacy Policy or to report a privacy breach, please contact our Grievance Officer: